PROMOTION TERMS AND CONDITIONS

Dated July 9, 2024

Book an eligible cruise through Cruise.com for two or more people sharing a balcony or higher category stateroom and receive a certificate for a 5-night stay in a participating Mexico resort for the same number of people sharing one room on a room-only basis (the "Promotion").

These terms and conditions ("Terms and Conditions") set forth a legally binding agreement among Cruise.com, the purchaser ("Purchaser," "you" or "your") who purchases products and/or services through Cruise.com, and Open Network Exchange Inc ("ONE", together with Cruise.com, "we", "us", "our"), the fulfilment provider for the resort stay certificate. Please review these Terms and Conditions thoroughly as well as all terms and conditions and policies and procedures supplied by the provider of any product or service ("Provider") offered through the Promotion ("Provider Terms"). To the extent of a conflict between these Terms and Conditions and Provider Terms, these Terms and Conditions will govern and control. By purchasing and/or redeeming products and/or services through the Promotion, you acknowledge and agree to be bound by these Terms and Conditions, the Cruise.com Privacy Policy, and Provider Terms, which are incorporated herein and you accept these Terms and Conditions on the behalf of any traveling companions, users of any product or service purchased through the Promotion, and/or guests (including minors and those under any disability) (collectively with you, "Guests"). Additionally, you agree that it is your sole responsibility to inform all other Guests of the contents of these Terms and Conditions and all applicable Provider Terms.

In some instances, both these Terms and Conditions and separate guidelines, rules, or terms of service, setting forth additional or different terms and/or conditions will apply to your participation in the Promotion (in each such instance, and collectively, "Additional Terms"). For example, in addition to these Terms and Conditions, any contest, sweepstakes or other promotion we offer as part of the Promotion or to Promotion purchasers, is and will also be subject to separate official rules and terms ("Official Rules"), which will be posted in the Promotion materials during the applicable promotion period and which will govern Guest’ participation, and our execution, of each such promotion. To the extent there is a conflict between these Terms and Conditions and any Additional Terms, these Terms and Conditions will control unless the Additional Terms expressly state otherwise.

The Promotion is for a limited time. The Promotion is not redeemable for cash and is non-transferrable, and valid on new bookings only. All upgrades are based on availability and current fees at the time of booking. The Promotion is only available to legal residents of the United States, or Canada who are twenty-one (21) years old or older. The Promotion is only available for new bookings on select cruise lines and/or cruises itineraries, on a limited availability and capacity-controlled basis (regardless of stateroom availability). Other exclusions may apply; void where prohibited. Changes or refunds may not be permitted. The Promotion and its parts (if any) are not transferable, not substitutable, and not redeemable for cash. The Promotion or any part of it may be changed or ended at any time. Please refer to the terms & conditions that apply to all cruise bookings through Cruise.com.

5-Night Resort Vacation When You Book a Balcony or Higher Category on Any Cruise Line Offer (July 9, 2024 – July 22, 2024)

Between July 9, 2024 and July 22, 2024, qualify for a certificate for a 5-night stay at a participating Mexico resort by booking a cruise with Cruise.com for two (2) or more people sharing a single stateroom (balcony or higher) on any sail date . If you qualify for the Promotion, you will receive a certificate entitling you to a 5-night stay at a resort in Mexico for the same number of people sailing on the cruise sharing a room on a room-only basis.

Cruise

Your cruise purchase covers cruise fare only with select Providers and includes all regular onboard meals and entertainment. Cruise fare does not include taxes, fees and port expenses, gratuities, alcoholic beverages, baggage fees, upgrades, additional guests, travel expenses (airlines, ground transfers), onboard expenditures, and any other expenses not specified as being included. The cruise is subject to the terms and conditions of the cruise line’s passage contract.

Cruise Guests (if Purchaser chooses to add a Guest to the booking) must meet all eligibility requirements, including age restrictions, to sail as described on the cruise line’s website and Provider Terms as of the date of departure unless the cruise guest is the child of the Purchaser (in which case such minor guests must be accompanied at all times during the cruise by the Purchaser). All cruise Guests must have all necessary identification and/or cruise documents (including but not limited to a valid passport, visa (if applicable) and all other necessary travel documents, which include any health certifications/proofs of vaccination that are required by the cruise line and/or applicable governments/ports) required for the cruise. As set forth in more detail in the applicable cruise line passage contract, the cruise line reserves the right to refuse to embark any Guest, at any time if, in the sole opinion of the cruise line, a Guest is unfit for any reason for the cruise. The cruise line shall not be responsible for any cancellations, delays, diversions or substitution or any acts or omissions whatsoever by cruise operators or any other persons providing any cruise-related services or accommodations. Purchaser and any Guests are also responsible for obtaining travel insurance (and all other forms of insurance) at their option and hereby acknowledge that the cruise line has not and will not obtain or provide travel insurance or any other form of insurance.

Resort Certificate

To redeem the Promotion certificate, you will receive a code that will direct you to register and set up an account at hotelsbycruise.com where you can redeem the certificate for an eligible resort stay in Mexico. By registering an account and using hotelsbycruise.com you agree to the website terms of use and privacy notice. Please carefully review these before participating in the Promotion.

The Promotion certificate covers the cost of the resort room on a room-only basis for the base rate (unless noted otherwise) and does not cover the resort fee or any local taxes or charges, upgrades, travel, transfers, travel insurance or other related costs for which you are liable. Extra nights’ accommodation, all-inclusive fees, room upgrades, board upgrades, additional guests, special facilities or any other such supplements are chargeable and are to be paid by you, at the time of the booking or upon check-in based on the resort’s terms and conditions. Anyone under twenty-one (21) years of age must be accompanied by someone 21 years of age or older who shall assume responsibility for their care during the stay. Certain resorts may have additional age restrictions requiring guests to be at least thirty (30) years old. Please review the individual resort Provider Terms. We reserve the right to cancel any booking that does not comply with a resort’s booking requirements. Stays are subject to availability and must be made at least seven (7) days prior to check-in.

The certificate is subject to an expiration date. The code to activate the certificate must be redeemed by December 31, 2024. Once active you will have nine (9) months to book an eligible resort stay and that stay must occur within twelve (12) months of the certificate activation date. Unused certificates are non-refundable. Each resort’s Provider Terms apply to any booking made at such property and you are responsible for compliance with such Provider Terms. If you cancel your booking for any reason, you will not be refunded or provided with a replacement certificate.

AVAILABILITY; MODIFICATIONS TO PRICES OR BILING TERMS

All products and services are capacity controlled and subject to availability. Such products and services are not guaranteed until confirmation is received from the Provider. Availability may be limited during key periods throughout the year such as (but not limited to), Valentine’s Day, Mother’s/Father’s Day, school holidays, public holidays and the month of December.

Products and services included in the Promotion may not be available at all times and may be substituted or discontinued at any time. We reserve the right, at any time, to change prices and billing methods for products and services sold, effective immediately upon posting on the products and services or by e-mail delivery to you. Providers retain certain rights to increase fares and rates (including, without limitation, taxes, service charges, airport charges, and government fees), modify itineraries, change availability, and change and/or discontinue promotions and/or special offers, at any time for any reason. Any increase in price or rate imposed by the Provider will be passed on to Purchaser, and Purchaser agrees to such increase, unless otherwise stated in the Provider Terms related to the individual transaction.

NO RESPONSIBILITY TO SELL MISPRICED PRODUCTS OR SERVICES

We do our best to describe every item, product or service offered through the Promotion as accurately as possible; however, we do not warrant that specifications or pricing displayed is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or specifications of any item, product or service, we shall have the right to refuse or cancel any orders in our sole discretion. If we charged your credit card or other account prior to cancellation, we will issue a credit to your account in the amount of the charge.

BOOKING CANCELLATION/CHANGES

The fees assessed by Cruise.com and/or Provider as a result of a cancellation or change are set forth on the Booking Confirmation and apply to all transactions purchased through us. Each Provider has specific cancellation policies and fees separate and apart from Cruise.com. Provider Terms may treat name changes and departure date changes as cancellations.

If transportation or other services are cancelled by the Provider, all sums paid to the Provider for services not performed in accordance with the contract between the Provider and you will be refunded within thirty (30) days of receiving the funds from the Provider with whom the services were arranged, or if the funds were not sent to the Provider, the funds shall be returned within fourteen (14) days after cancellation by the Provider to you unless you request the Provider to apply the money to another travel product and/or date.

Seller of Travel

ONE is registered with the State of Florida as a Seller of Travel. Registration No. #ST-43055. ONE is also a registered seller of travel in the following states: Washington UBI #604-664-678, Hawaii #TAR-7441 and California #CST 2147520-50. Registration as a seller of travel does not constitute approval by the State of California. ONE is not a participant in the California Travel Restitution Fund. California requires certain sellers of travel to have a trust account or bond. ONE maintains a Consumer Protection Bond issued by Philadelphia Indemnity Insurance Company in the amount of $100,000.00