Do you want to join the Internet’s largest seller
of cruises in the nation? Cruise.Com is now seeking outstanding applicants
for its headquarters job openings and its home-based job openings
in customer service and sales. As the fastest-growing cruise travel
organization in the U.S., we offer the following career opportunities:
OUR NEXT TRAINING/HIRING
CLASS STARTS ON
DECEMBER 1, 2009.
Cruise.com is now recruiting for
ONLINE SUPPORT AGENTS AND CUSTOMER SERVICE AGENTS TO JOIN OUR TALENTED
TEAM OF CYBER CRUISE EXPERTS.
Online Support Agent Requirements:
You must be bilingual (English/Spanish) and have a minimum of one
year cruise industry sales experience (No exceptions)
Purpose: To convert on-line inquiries into bookings and to sell TravelGuard
insurance. Requirements: Must be bilingual (English/Spanish) and
have at least one year of prior cruise industry experience either
with a single cruise line or selling multiple cruise lines. We offer
a base salary plus competitive monthly/quarterly incentive plan,
travel benefits, vacation benefits, and more. You must be able to
work a 40-hour, five day workweek answering calls on any shift and
on weekends. Qualified candidates will be invited to participate
in a telephone interview in English and Spanish. All final candidates
must successfully complete a criminal/employment background check.
NEW — Home-Based Customer Service Agents: (Two Openings)
Purpose:
To answer incoming calls from customers for the purposes of resolving
problems, providing information, and answering questions while providing
a high level of service to our customers. High school diploma, one
year of recent sales and/or service cruise travel industry experience,
excellent English verbal, interpersonal, and telephone communication
skills, professional manner, able to analyze, evaluate, and solve
problems, strong desire to please the customer required. (Bilingual
skills -- English/Spanish would be a plus). Special equipment requirements
exist for this position. Must be able to work a 40-hour, five day
workweek answering calls on any shift between 8 a.m. and midnight,
Monday through Friday and between 9 a.m. and 7 p.m. on weekends.
Base pay plus monthly incentive plan apply. Full time only
Future Openings
To be considered for future job openings in home-based
sales, customer service, management or administration,
you may email your resume to jobs@cruise.com or complete
an online job application below. Be sure to state the
name of the job you are seeking.
Home-based Career Opportunities
in OUR 24/7 VIRTUAL CALL CENTER
No Openings at this time. Home-Based
Cruise Sales Agents - Bilingual (English/Spanish) Needed for Some
Positions
Purpose: To sell cruise vacations and options to potential
customers through inbound/outbound telephone calls/e-mail leads.
To close the sale of a cruise booking, up selling cruise packages
to maximize revenue. To meet or exceed minimum monthly sales productivity
goals.
Requirements: Associates degree or equivalent experience, two years'
cruise sales experience selling multiple cruise lines either in person
or on the telephone, cruise product knowledge, personal cruise travel
experience, proficiency in sales and closing techniques required.
Must possess excellent communication skills plus other requirements.
We offer a base salary plus top commissions, travel benefits, vacation
benefits, and more. Home-based benefits program applies. Must be
able to work a 35-hour, five day workweek answering calls on any
shift and on weekends.
All final candidates must complete a criminal/employment background
check.
To apply for one of our job openings,
you may:
• Email your resume to Jobs@cruise.com
Please include the job title
in the subject line of your email.
• Complete our Online
Application
• Download and fax a PDF
Application to 954-764-7982
Cruise.com is an Equal Opportunity Employer. |
